Responsible Gaming at vk98

Our Commitment to You

At vk98, we believe that betting and casino gaming should always be a form of entertainment — not a source of financial stress or personal hardship. We are deeply committed to providing a safe, fair, and responsible gaming environment for all our players across Bangladesh, whether you are in Dhaka, Chittagong, Sylhet, or anywhere else in the country.

We have developed a comprehensive set of responsible gaming tools that you can activate at any time directly from your account. These tools are designed to give you full control over your gaming activity, spending, and time on the platform. If at any point you feel that gambling is no longer fun, please use these tools or contact our support team immediately.

Setting Your Deposit Limits

One of the most effective ways to keep your gambling enjoyable and within budget is to set deposit limits on your vk98 account. Deposit limits let you decide in advance exactly how much money you are willing to put into your account over a given period, removing the temptation to chase losses.

You can set your limits directly from the Account Settings section after logging in. Changes that increase a limit take effect after a 24-hour cooling-off period; reductions apply immediately. Here is how to set your deposit limits in four steps:

• 1Log in to your vk98 account and open Account Settings.
• 2Select 'Responsible Gaming' from the menu.
• 3Choose 'Deposit Limits' and select a daily, weekly, or monthly cap.
• 4Enter your desired amount in BDT or INR and confirm. The limit activates immediately.

Time-Out and Self-Exclusion

Sometimes the best decision is to step away from gambling entirely, even if only for a short period. vk98 offers two distinct options — a temporary time-out and a full self-exclusion — so you can choose the level of restriction that matches your needs.

During a time-out, your account remains intact but you cannot log in, place bets, or make deposits. After the time-out period ends, you may resume playing. Self-exclusion is a stronger measure and is recommended when you feel gambling is becoming harmful. During self-exclusion, your account is fully suspended. Available options include:

• 24-hour cooling-off period (immediate, reversible after 24 hours).
• 7-day time-out (account locked for one full week).
• 30-day time-out (account locked for one full month).
• Permanent self-exclusion (account closed indefinitely — contact support to reopen after a mandatory minimum period).

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of their income, background, or how long they have been playing. Being aware of the warning signs is the first step toward getting help. You may have a problem with gambling if you find yourself experiencing any of the following:

• Spending more money on gambling than you can afford to lose.
• Chasing losses by placing larger and larger bets to recover what you have lost.
• Gambling interfering with your work, studies, family life, or relationships.
• Feeling anxious, irritable, or restless when you try to reduce or stop gambling.
• Borrowing money or selling personal belongings to fund gambling.
• Lying to family or friends about the amount of time or money spent on gambling.

If any of these signs feel familiar, you are not alone. Many players across Bangladesh face this challenge, and help is available. Please reach out to our support team or use the self-exclusion tool in your account settings immediately — taking action early makes a real difference.

Tips for Safe and Enjoyable Play

Responsible gaming starts with a few simple habits. Whether you enjoy cricket betting during BPL season, spinning the slots, or joining a live casino table, these practices will help you stay in control and keep gaming fun:

• 1Set a strict budget before you start playing and stick to it regardless of the outcome.
• 2Never gamble when you are emotionally distressed, tired, under the influence of alcohol, or under financial pressure.
• 3Treat any winnings as a bonus, not as income — never rely on gambling to pay bills or cover daily expenses.
• 4Take regular breaks — set a timer on your phone and step away from the screen every 45 to 60 minutes.
• 5Balance gambling with other hobbies and social activities — keep gaming as one part of your leisure time, not all of it.

Get Help When You Need It

If you or someone you know is struggling with gambling, support is just one message away. Our responsible gaming team at vk98 is available around the clock to listen, offer guidance, apply protective tools to your account, or help you begin the self-exclusion process. You do not need to wait until things become serious — reaching out early is always the right choice.